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How can I set up an OmniMoney by Boost Mobile account?

To sign up for OmniMoney by Boost Mobile, download the app.

Then select "Open Account" and follow the prompts to get started. Once approved, you'll be taken to your new homepage. If you aren't approved, you'll receive a message with additional details.

Which devices can I use with OmniMoney by Boost Mobile?

In order to use the app with ease, please ensure your device is installed with the latest version of Apple iOS or Android Lollipop. You can find information about supported versions on the OmniMoney by Boost Mobile app store page. Not sure what you have? You can find out from your settings app by going to “About Phone” and looking at your current software version.

What information is required to open an OmniMoney by Boost Mobile account?

We must collect some personal information from customers to help the United States fight against the funding of terrorism and money laundering activities. Federal law requires all financial institutions to collect, verify, and keep identifying information for anyone who opens an account. Please see our privacy policy for what personal information we collect from you, how we use your personal information, and with whom we share your personal information.

In order to open an account, you must provide the following information:

  • - Your name
  • - Your date of birth
  • - Your current physical address
  • - The last 4 digits of your social security number (SSN) or last 4 digits of your international taxpayer identification number (ITIN)
  • - Your phone number
  • - Your email address
  • - and one of the following forms of identification (must be unexpired):
    • - U.S. state-issued driver's license
    • - U.S. government-issued ID
    • - Valid passport
    • - Matricula Consular
Will I need to submit to a credit check in order to open an account?

We do not run credit checks, but you must complete and pass an identity verification process during account setup.

How do I contact an OmniMoney by Boost Mobile representative?

Our virtual assistant should be able to answer any questions you may have. Give it a try below now!

What are the ways I can add money to my OmniMoney by Boost Mobile account?

You can add money to your account by utilizing direct deposit, transferring money from an external bank account, depositing cash at a designated location, or via mobile check deposit in the app.

OmniMoney by Boost Mobile does not currently support cryptocurrency transactions.

How do I withdraw/transfer money from my OmniMoney by Boost Mobile account to an external bank account or card?

You can withdraw/transfer money from your OmniMoney by Boost Mobile account to an external bank account in a few easy steps.

Important note: the account you are transferring money to must be in your name as well. You cannot initiate a debit from your OmniMoney by Boost Mobile account to your external bank account from your external bank's website. It must be done with the OmniMoney by Boost Mobile app and cannot be done with your debit card.

To begin, you'll need to add your account as a payment method. To do so, open the app and select "Account" along the bottom, click "Payment Methods", select "Add Payment Method", then click "Bank Account". You will then be connected to PLAID to link your external bank account. Follow the prompts to complete.

Now you are set up to transfer money from your OmniMoney by Boost Mobile account. Go back to "Account" and select "Withdraw Money". Make sure your external bank account that is displayed under the dollar amount transfer entry box is the one you'd like to make the transfer from. If not, select "Change" and then select the external bank account you'd like to use. Then, enter the dollar amount you'd like to transfer from your OmniMoney by Boost Mobile account and select "Withdraw". Be sure to review the details of your withdrawal/transfer before you select "Confirm".

Is there a limit on how much I can send someone?

See our maximum and minimum account limits document for more information.

How do I request an OmniMoney by Boost Mobile debit card?

To get an OmniMoney by Boost Mobile debit card, just add at least $25 USD into your account, and you'll receive confirmation in the app that your card was ordered. If you make your initial deposit via Bank Transfer (ACH) or Mobile Check Deposit, your debit card will not be issued until the funds have cleared your financial institution and are available in your OmniMoney by Boost Mobile account (usually in 2-3 business days). Once your funds are available, your electronic debit card will be issued in the app, and your physical debit card will be mailed to you. Please allow 7-10 business days for delivery of your physical card. Follow the onscreen prompts in the app to activate your card.

If your shipping address is invalid, you'll receive a pop up asking you to update your address. Simply select "Update Address" on this screen. You can manually enter your address or use the magnifying glass icon to search for your address. Then save and confirm. If our system confirms your address is valid, you'll receive a confirmation message in the app. If our system detects your address is still invalid, we'll ask you to update it again to a valid address.

What do I do if I want to reset or have forgotten my password?

You can reset your password by opening the app and selecting to login with your email address and password. Then you can select "Forgot Your Password?". You will be asked to provide the email address associated with your account and a code will be sent to you to authorize a password reset.

Important note: OmniMoney by Boost Mobile representatives will never ask you to provide personal information like bank account numbers, username or password, full Social Security Numbers, or ask you to provide money in exchange for anything.

Forgot the email you signed up with? You can still log in with your Face ID, Touch ID, or biometrics. Then select "Account" along the bottom, click "Settings", and go to "Personal Details". This will allow you to view your email address on record.

Have more questions? Check out our virtual assistant.